SOU will be sending you, via e-mail, time-sensitive and secure (authenticated by Verisign) information which will require your attention. Check your e-mail frequently (at least weekly) for messages from our office, even if you are not expecting e-mail from us.

Where will the e-mail notifications be sent?

  1. Before arriving on campus: the e-mail address provided on your FAFSA (if you have not listed an e-mail address on your FAFSA, a hard copy letter will be mailed to you through the U.S. mail).
  2. After you start at SOU: your SOU e-mail address and a personal email, if you provide one to us.

What kind of information will be sent via e-mail?

  1. Requests for information,
  2. Notification of your financial aid offer,
  3. Revisions to your original aid offer,
  4. Reminder to complete loan promissory note(s),
  5. Reminder to complete loan entrance counseling,
  6. Special deadline dates related to scholarships, FAFSA filing and loan exit counseling.

If you received an e-mail message saying to go to SOU Financial Aid Online – what is this and how do you access it?

SOU Financial Aid Online is a self-service system designed to allow students easy access to their SOU financial aid records including file status, the ability to accept or decline awards and messages providing timely, round-the-clock access from any location.

To access it:

  1. Enter your Student ID.
  2. Enter your PIN to access your record (this is the PIN for the SOU Financial Aid Online system only - it is NOT the Federal FAFSA pin or the SIS Web pin). You can click the 'Forgot your PIN' link to reset your PIN if you've forgotten it.
  3. Choose the academic year you wish to view

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» Return to Financial Aid

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