What Is An "Aid Package"?

When you apply for financial assistance from Southern Oregon University, you do not apply for a particular type or amount of aid. Aid applicants are automatically considered for all available programs. One or more types of aid are usually awarded in combination to make up a student's financial aid package. Students who receive scholarships from outside agencies, or through their departments, will have these scholarships included as a part of their total student aid package.  

Why Hasn't My Financial Aid Paid?

There are several ways in which your aid may be delayed.  Here are the most common reasons: 

  • Having unsatisfied requirements with your financial aid file that you have not completed.

  • You may be required to complete Entrance Loan Counseling and the Master Promissory Note at www.studentloans.gov for your Federal Direct Loans. You would have been notified of these requirements via an email to your SOU email account.

  • Dropping below full-time enrollment. All students are assumed to be full-time (12 for undergraduates, 9 for graduates) unless they notify Financial Aid in writing that they will be less. If you are not enrolled at full-time and have not notified us, some aid will not disburse. 

  • Registering late for classes. 

You are responsible for keeping track of your Financial Aid application, so be sure to check InsideSOU frequently and review any emails you receive from us as they may include requests for additional information or action.  Call, email, or stop by if you have any questions, we are here to help you!

Financial Aid Refunds

Refunds will be posted to your BankMobile account the next business day after funds were applied to your balance due.  If your refund preference is setup to your personal bank account, it will take an additional 2-3 business days to post to your bank account.  To learn more about the Financial Aid Refund Policy, visit the Business Services website.   

How Will The Receipt Of An Outside Scholarship Affect My Financial Aid Package?

Many students from Southern Oregon University receive scholarships and grants from outside organizations. The receipt of any scholarship or grant not listed on the award notification must be reported to the Office of Financial Aid via email as soon as the student is notified of the award. Please indicate the name of the award and the amount of the award. Additional resources may reduce your overall financial aid package. Generally, we will reduce any student loans before any other type of financial aid awarded. 

What If My Or My Parents’ Circumstances Have Changed Financially?

If you or your family has experienced a loss of employment, change in marital status, or other extraordinary circumstance since you completed the FAFSA, you may appeal to have your situation reviewed by our office by completing the Special Condition Review Form.  If approved, your aid eligibility and financial need may be recalculated, based on the new information. 

Why didn’t I get Federal Work Study?

The Federal Work-Study (FWS) program provides part-time jobs for students with financial need to help them pay for their education. It's designed to put you to work in the community or in a job related to your studies, whenever possible. Work study is awarded to early FAFSA filers who demonstrate need and select interest in work-study on the FAFSA.  

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