Personal health information is treated with respect and confidence.  Records are kept in a locked secure area within the SHWC. 

The SHWC is obligated to operate under several rules that govern your information:  Family Educational Rights Privacy Act (FERPA),  Health Insurance Portability & Accountability Act (HIPAA), and state law governing medical and mental health records.  Your information will be managed under the strictest of the laws.

Your medical and mental health records are confidential information and will not be released without your signed consent except as follows:

  1. as necessary within the SHWC for diagnosis, treatment. 
  2. in a medical emergency;
  3. to comply with mandatory state reporting to the public health department on certain communicable diseases;
  4. through subpoena or court order; however, we will attempt to reach you prior to disclosure;
  5. as required by law, your provider must notify legally designated agencies and/or other concerned parties if your provider has reasonable cause to believe you:
    • Are under 18 and have been abused;
    • Are abusing or allowing abuse to a person under the age of 18, or a senior or disabled and dependent adult;
    • If you are over the age of 18 and engaging in sexual activities with someone under the age of 18.
  6. Your provider reserves the right to notify your emergency contact and/or SOU officials, if you are believed to be at risk of self harm or harm to others. Every effort will be made to engage you in your own plan of care, which may include provider recommendation of informing others of your risk. 

Integrated Service Model

The SHWC provides an integrated service model.   Recognizing the value of a holistic approach, if a student is being seen by both medical and mental health professionals within the SHWC, information will be shared between providers on a need to know basis to optimize the student's treatment and care plan. 

 Want more information?  Check out the SHWC FAQ.

Questions or comments can be sent to 

560 Indiana St  | Ashland, OR 97520 |Tel: (541) 552-6136 |Fax: (541) 552-6693