• Campus parking rules and procedures are in effect 24 hours a day, seven days a week, including summer term and holidays.
  • Tow-away zones will be enforced 24 hours a day, seven days a week.
  • All penalties will be administratively enforced by Southern Oregon University Campus Public Safety and Parking Department.
  • After receiving a parking citation, the individual must, within fifteen (15) calendar days of the date of the citation, file an appeal online through the parking services website, or pay the appropriate fine. For more information, please read the Parking Rules And Procedures

CITATION APPEALS

All Citation Appeals must be filed online, via the parking portal. First Appeals must be submitted within fifteen (15) calendar days of citation issuance. First appeals are reviewed by the Director of Campus Public Safety and Parking. Notice of the first appeal decision will be sent to you via email. You then have the option to file a final appeal. Final appeals must be submitted within 15 calendar days from the date your first appeal decision letter was emailed to you. Final appeals are reviewed by the Transportation Planning and Parking Committee (TPPC) Board. The final decision of the TPPC board will then be emailed to you. Late Appeals will not be accepted or considered under any circumstances.

Appearing in person at either of the hearings is not required, however you do have the option to appear in person at both the first and second appeal hearings to speak on behalf of your situation. When filling out the online appeal, make sure to indicate if you would like to appear in person.The party appealing the citation may have legal counsel to present his/her case at both the first and second appeal hearings.

APPEAL DIRECTIONS FOR STUDENTS/EMPLOYEES

Parking Citation Appeals must be submitted online through the SOU Parking Portal within fifteen (15) calendar days of citation issuance. Using your SOU email and password, log into InsideSOU and click on the "Parking" link under "Online Services". Once you are in the parking portal, you can add your vehicle license plate. This will attach the citation to your account, or you can search for your parking citation (using the citation number, or your license plate). Click the "Citations" tab at the top and then "appeal a citation". Once you have found the citation, click "appeal this citation" and then follow the instructions to fill out and submit the appeal form. You will receive an email notification with the appeal decision within two weeks of your appeal submission. If you believe the appeal decision was made incorrectly, you have the option to file a second appeal that is heard by a committee. You have the option to appear in person as well if you would like. If interested in filing a second appeal, please email parking@sou.edu.

APPEAL DIRECTIONS FOR VISITORS

Parking Citation Appeals must be submitted online through the SOU Parking Portal within fifteen (15) calendar days of citation issuance. If you do not have an SOU email, click the "Are you a visitor?" link to create an account. Once logged into your account, you can add your vehicle license plate. This will attach the citation to your account, or you can search for your parking citation (using the citation number, or your license plate). or you can search for your parking citation (using the citation number, or your license plate). Click the "Citations" tab at the top and then "appeal a citation". Once you have found the citation, click "appeal this citation" and then follow the instructions to fill out and submit the appeal form. You will receive an email notification with the appeal decision within two weeks of your appeal submission. If you believe the appeal decision was made incorrectly, you have the option to file a second appeal that is heard by a committee. You have the option to appear in person as well if you would like. If interested in filing a second appeal, please email parking@sou.edu.

CITATION PAYMENTS

(1) Vehicles parked on campus with three or more outstanding parking citations may be booted or towed at the owner's expense.
(2) In order to identify the owner of vehicles with outstanding parking fines, the parking department will run the license plate through the DMV for the registered owner information. Outstanding fines will then be billed to the registered owner provided by the DMV. A DMV research fee of $10 will be added to the original outstanding fine amount.
(3) The right to purchase a permit or register for classes may be denied if any fines owing under these procedures remain unpaid.
(4) Vehicle owners who fail to pay their outstanding fines may be subjected to University collection policies and practices of up to and including assignment to an outside collection agency.
(5) Faculty/Staff outstanding citations will not be rolled over to their SOU account. Faculty/Staff must pay for their parking citations via SOU Parking.
(6) A faculty or staff member who fails to pay the University for any outstanding parking fines may have the fine deducted from his/her payroll check 30 days after written notice of the outstanding fines.
(7) Any University personnel or students may contact Parking Services to transfer responsibility for citations received by their guests to themselves. This in no way implies the fine will be suspended, only that the guest will not be billed or pursued to pay the fine. The University personnel or students will be responsible and have all avenues of appeal available as if the citation were issued to them personally.

PAYMENT DIRECTIONS FOR STUDENTS/EMPLOYEES

OPTION 1- If you are an SOU student, log into the parking portal using your SOU email and password. Once logged in, if it is not already there, add your vehicle information in the "maintain vehicles" section. Make sure the license plate number and state is entered exactly as printed on the parking citation. Next, go to the "citations" tab. There you have the option to appeal (if within 15 days) or pay any outstanding citations. The citation should be on your parking portal account now since you added the vehicle. You can also search for it by typing in the citation number. After you find the citation, you can click on it to pay online via credit/debit card.

OPTION 2- If the citation was issued more than 15 days ago, it might have already rolled over to your SOU student account. You can then pay it off there the same way you would pay off tuition and any other school related fees.

OPTION 3- You can mail in a check (or bring it in person) to the SOU parking department with the citation payment to the address below. Please include your full name and contact info with the check, as well as a copy of the parking citation or the citation number. If you no longer have the citation, please make sure to include your license plate number and state (as printed on the citation).

Make checks payable to:

Southern Oregon University Parking Department

382 Wightman Street

Ashland, OR 97520

PAYMENT DIRECTIONS FOR VISITORS

OPTION 1- Go to the SOU parking portal and create a visitor account. Once logged into the visitor account, you will want to add your vehicle information, including the license plate number and state (as shown on your parking citation). Next, go to the "citations" tab. There you have the option to appeal (if within 15 days) or pay any outstanding citations. The citation should be on your parking portal account now since you added the vehicle. You can also search for it by typing in the citation number. After you find the citation, you can click on it to pay online via credit/debit card.

OPTION 2- To pay via credit/debit card for a citation that will not be registered to your account (example, you borrowed someone else's car and received a citation) go to the following link and there you can search for the citation by the number or license plate. Link is: https://sou.nupark.com/portal/citations 

OPTION 3- You can mail in a check to the SOU parking department with the citation payment to the address below. Please include your full name and contact info with the check, as well as a copy of the parking citation or the citation number. If you no longer have the citation, please include your license plate number and state (as printed on the citation).

Make checks payable to:

Southern Oregon University Parking Department

382 Wightman Street

Ashland, OR 97520 

 

SOU Parking Services
382 Wightman Street, Ashland, OR 97520
Office Hours: Mon-Thurs 9:00 am-5:00 pm, Friday 9:00 am-1:00 pm
Phone: 541-552-PARK (7275) Email: parking@sou.edu