APPEALING A CITATION

Parking Citation Appeals must be submitted online through the SOU Parking Portal within fifteen (15) calendar days of citation issuance. If you have an SOU email account, click on the "SOU PARKING" button. If you are a visitor to campus, click the "Are you a visitor?" link to create an account. Once you are in your account you can add your vehicle license plate to attached the citation to your account, or you can search for your parking citation (using the citation number, or your license plate). Click the "Citations" tab at the top and then "appeal a citation". Once you have found the citation, click "appeal this citation" and then follow the instructions to fill out and submit the appeal form. You will receive an email notification with the appeal decision within two weeks of your appeal submission. If you believe the appeal decision was made incorrectly, you have the option to file a second appeal that is head by a committee. You have the option to appear in person as well if you would like. If interested in filing a second appeal, please email parking@sou.edu.

 

PAYING A CITATION

SOU STUDENTS:

Option 1: If you are an SOU student, log into the parking portal using your SOU email and password. Once logged in, if it is not already there, add your vehicle information in the "maintain vehicles" section. Make sure the license plate number and state is entered exactly as printed on the parking citation. Next, go to the "citations" tab. There you have the option to appeal (if within 15 days) or pay any outstanding citations. The citation should be on your parking portal account now since you added the vehicle. You can also search for it by typing in the citation number. After you find the citation, you can click on it to pay online via credit/debit card.

Option 2: If the citation was issued more than 15 days ago, it might have already rolled over to your SOU student account. You can then pay it off there the same way you would pay off tuition and any other school related fees.

Option 3: You can mail in a check (or bring it in person) to the SOU parking department with the citation payment to the address below. Please include your full name and contact info with the check, as well as a copy of the parking citation. If you no longer have the citation, please make sure to include your license plate number and state (as printed on the citation).

NON-SOU STUDENTS:

Option 1: Go to the SOU parking portal and create a visitor account. Once logged into the visitor account, you will want to add your vehicle information, including the license plate number and state (as shown on your parking citation). Next, go to the "citations" tab. There you have the option to appeal (if within 15 days) or pay any outstanding citations. The citation should be on your parking portal account now since you added the vehicle. You can also search for it by typing in the citation number. After you find the citation, you can click on it to pay online via credit/debit card.

Option 2: To pay via credit/debit card for a citation that will not be registered to your account (example, you borrowed someone else's car and received a citation) go to the following link and there you can search for the citation by the number or license plate. Link is: https://sou.nupark.com/portal/citations 

Option 3: You can mail in a check to the SOU parking department with the citation payment to the address below. Please include your full name and contact info with the check, as well as a copy of the parking citation. If you no longer have the citation, please include your license plate number and state (as printed on the citation).

 

Make checks payable to:

Southern Oregon University Parking Dept.

382 Wightman Street

Ashland, OR 97520