SOU has partnered with BankMobile to deliver your financial aid refund and provide you with your official School ID card. For more information about BankMobile, visit BankMobile's refund choices page.
Important: You must update any change of address on InsideSOU AND with Bankmobile.
The SOU BankMobile Card is your official SOU ID card, and all campus services (e.g. Library, Health & Wellness Center, Payroll, Raider Student Services, etc.) expect you to carry the card for identification purposes.
Two refund delivery options are available to you:
- DEPOSIT TO AN EXISITING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives funds from your school. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
- DEPOSIT TO A BANKMOBILE VIBE ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
A Refund Selection Kit and your SOU ID card is sent to you by mail. Once you receive your kit, you must visit SOUOne.com to select a refund preference. To avoid any delays in refunds, it is important to select your refund preference and activate your ID card immediately after it arrives in the mail.
To view our institution's contract with BankMobile, a Division of Customers Bank, click here.
*Note: In order to activate card for meal points, you must take your card to the Dining Office located in the Hawk.