Meet the Raider Student Services Staff



Alisha Higley    

Associate Registrar/Associate Director of Raider Student Services

Alisha assists students with registration, financial aid, and billing issues.
Education: BS in Business Administration from Southern Oregon University and currently pursuing a Master's in Interdisciplinary Studies from Southern Oregon University.
Interesting fact: Backpacked through Western Europe
Favorite campus spot: The bench outside Churchill

Kristen Gast

Director of Financial Aid 

Kristen is originally from Chattanooga, Tennessee, and has served in Financial Aid for over 12 years. She started out as a financial aid work-study student and found her dream career from that moment. Kristen loves financial aid, as crazy as that seems!!! 
Education: MA in Organizational Leadership from Colorado State University, BA in Communications from Austin Peay State University in Clarksville, Tennessee.
Interesting fact: Kristen is a US Navy Veteran and was one fo the first five women aboard the USS Essex (LHD-2).
Favorite campus spot: Right now, it's the Human Bean!


Matt Stillman

University Registrar/
Co-Executive Director of Student Enrollment      

Matt serves as the University Registrar, the University's FERPA compliance officer and student records officer, and serves as the general manager of the Raider Student Services. He supervises student registration, grading, academic progress, student records and transcripts, degree evaluation, academic scheduling and transfer articulation. He collaborates to develop and implement various academic and administrative policies, works on matters of enrollment, retention, and admissions research and planning, and serves as the Building Manager for Britt Hall.
Education: Ed.D in Educational Leadership and Higher Education from University of Nebraska, MS in Higher Education and Student Affairs Administration from Indiana University and BS in Political Science from Southern Oregon University.
Interesting fact: Met wife as a freshman at SOU and have been together ever since. SOU is an important part of his life in many ways.
Favorite campus spot: The fireplace seating area in the Hannon Library

Student Services Associates


Tim Chappell

Customer Service Coordinator and Team Lead

Tim assists students with registration, financial aid and billing issues.

Education: BS in Psychology from Southern Oregon University

Interesting fact: Tim loves memes and always has a one on hand for any situation.

Favorite campus spot: His deep sea themed cubical in Raider Student Services


Tamara Hamann

Student Services Associate

Tamara assists students with registration, financial aid and billing issues.

Education: BA in English from San Jose State University

Interesting fact: Tamara loves to read books, especially murder mysteries

Favorite campus spot: Hannon Library

Katelin Turner

Student Services Associate

Katelin assists students with registration, financial aid, and billing issues.

Education: BS in Social Sciences, with a Human Services Concentration and Psychology Minor from Southern Oregon University 

Interesting fact: Katelin hates cheese despite growing up on a dairy farm.

Favorite campus spot: Grabbing Hazelnut Hot Cocoa at Human Bean in the Library

Eric Wilhite

Student Services Associate

Eric assists students with registration, financial aid, and billing issues.

Education:  BA in Theatre from Chico State

Interesting fact: Eric used to work at Disneyland

Favorite campus spot: Human Bean in the Library

Chere Ly

Student Services Associate

Chere assists students with registration, financial aid and billing issues.

Education: Associates Degree from Rogue Community College 

Interesting fact: Collects different masks from around the world. 

Favorite campus spot: The various cherry blossom trees around campus. 

Rachel Schwager-Datz

Student Services Associate

Rachel assists students with registration, financial aid and billing issues.

Education: Currently working on Interdisciplinary Bachelor's Degree 

Interesting Fact: Rachel has never ever eaten a Twinkie and she thinks they are gross

Favorite campus spot: The courtyard in front of the SU

Financial Aid


Karinda Decker

Assistant Director of Financial Aid

Karinda administers Financial Aid Programs and counsels students and parents about financial aid. Karinda is also the point of contact for Consortium Agreements.

Education: BA from University of Oregon and MA in Postsecondary Adult and Continuing Education from Portland State University.

Interesting fact: Loves watching college football.

Stephanie Hanigan

Veteran Certifying Official

Scholarship Coordinator

Stephanie is responsible for managing, reviewing, and awarding scholarships while working with the Foundation Office and other departments on-campus as well as off-campus to ensure scholarship funding is current and up to date. She is the campus point of contact for The Ford Family Foundation and one of the campus contacts for The Office of Student Access and Completion. Stephanie also works closely with the Director and Associate Director of Financial Aid to regulate financial programs and maintain internal and external compliance while also acting as the Veteran Certifying Official in the Veteran's Resource Center. Additionally, she is one of the main contributors in the development of the campus' Financial Literacy Program.

Education: BA in Art, English, and Communication from Juniata College and currently pursuing a MS in Education with SOU!

Interesting fact: Studied in England for a semester during her senior year of college.

Favorite campus spot: Too many to choose just one!

Paul Coffelt

Financial Aid Counselor

Paul administers Financial Aid Programs and counsels students and parents about financial aid. That's all we let him do right now because he just joined our office in January, 2019!

Education: BA in Liberal Studies from CSU San Marcos and MA in Sociology from CSU Fullerton

Favorite Spot on Campus: Raider Stadium

Interesting fact: Paul is also an Assistant Coach for the Men's Soccer team at SOU!

Jason Piazza

Financial Aid Counselor

Jason administers Financial Aid Programs and counsels students and parents about financial aid. That's all we let him do right now because he just joined our office in September, 2019!

Education: Bachelors in Business finance with a minor in IT Technologies
Interesting Fact:Likes to help people and enjoys assisting his kids in their homeschooling program.
Favorite campus spot: The library. The architecture is beautiful, he wants to travel to Italy and he feels going and viewing the floor is a little get away from it all. In general the campus is naturally beautiful, it expresses everything great about Oregon.

Lisa Younker

Financial Aid Counselor

Interesting Fact:
Favorite campus spot: 

Ryan Allen

 Financial Aid IT Specialist

Ryan is responsible for populating student FAFSA information into SOU's database system, running processes involved in packaging and awarding students, analyzing student population info as needed and other IT related Financial Aid needs.

Education: BS in Computer Science from Southern Oregon University
Interesting Fact: A Cow-Bison Hybrid is called a "Beefalo"
Favorite campus spot: The place with coffee

Registration and Records


Winter Woods

Academic Scheduling Coordinator

Winter is responsible for academic room scheduling, reviewing and entering catalog information, irregular registrations, creating the finals schedule, and assisting departments with academic course creation and scheduling.

Education: BA in Spanish and Humanities with minors in Linguistics and English from California State University-Chico
Interesting fact: Went bungee jumping while studying abroad in Costa Rica and loves sloths
Favorite campus spot: Her oasis-like cubicle in Raider Student Services

Racquel Berglund

Transfer Articulation Coordinator

Racquel is responsible for evaluating and awarding transfer coursework and helps coordinate the development and maintenance of transfer articulation agreements.

Education: BS in Psychology from Southern Oregon University

Katherine Cable

Registration Systems Analyst

 Katherine is responsible for analysis, maintenance and training on the various systems that we use at SOU, including BANNER, DegreeWorks and Navigate.

Education: Degrees in EMDA at Southern Oregon University.
Interesting fact: Trained in pursuit, defensive, offensive, and combat driving.
Favorite campus spot: Hanging in a hammock on Susie Hill.

Jasmin Evans

Enrollment Systems Coordinator

 Jasmin is responsible for inputting tuition and fee rules into SOU's systems.

Education: BS in Art and EMDA from Southern Oregon University.
Interesting fact: Makes comics as a way of keeping a journal. 
Favorite campus spot: Outdoors seating area on the top floor of the Library.

Julie Hugues

Degree Coordinator

Julie is responsible for degree evaluation and awarding.

Education: BA in Intercultural Studies from Biola University
Interesting fact: Spent a semester in China, a summer in Kenya and picked her major in college because she wanted to be like Indiana Jones.
Favorite campus spot: Case Coffee and the library meeting rooms with beautiful mountain views