If you have read the following information, you may go directly to the SERVICE REQUEST FORM.

The primary mission of Facilities Management & Planning (FMP) is to provide general maintenance for SOU-owned grounds and administrative and academic buildings. We depend on you, our customers, to report problems to your Building Manager.

Emergencies should be reported by calling FMP directly at 552-6231 during regular business hours, 8:00 AM to 5:00 PM, Monday through Friday.

Building Managers or their designees may submit a SERVICE REQUEST FORM for maintenance. The requests are prioritized and scheduled as time, resources, and efficiency allow.

Costs incurred for non-routine maintenance services are charged to the requesting department through the work order system. See WORK ORDERS for more information.


  • Care of walks, lawns, and general landscaping
  • Custodial services to classroom and office areas
  • Planned maintenance service such as repainting of walls
  • Preventive maintenance to SOU equipment and systems
  • Repairs to walls, roofs, ceilings, elevators, building systems, street lights and signs
  • Utility system operation and repairs including heating, cooling, water, gas and electricity
    (Refer telephone problems to Telecommunications 552-6300.)


Residence Halls, Family Housing, and the Stevenson Union have their own custodial and building maintenance crews. Contact information is provided for your convenience.
  • Family Housing

Family Housing Service Request Form
Residence Halls MaintenanceResidence Hall Service Request Form
Stevenson Union Physical Plant 552-6169

Campus Public Safety
 (541) 552-6258 (8:00 AM - 5:00 PM)
 (541) 552-6911 (Evenings and Weekends)
Southern Oregon University
1250 Siskiyou Blvd
Ashland, OR 97520
 (541) 552-7672
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