Instructional Resiliency Guide
Faculty Guides for Teaching with Moodle
We have created many guides and articles to help you manage your Moodle courses. Let us know what else you'd like to know more about!
The everything-you-need-to-know guide to getting started in Moodle at SOU!
Log into Moodle and click on the image provided in the right column of your home page to enroll yourself in Moodle Support Theater.
Click on a topic below for related articles and guides. Happy Moodling!
How to Get Help 🥺
- Keep in mind that everywhere you are in Moodle has a URL. When you have a question about a specific course element, copy the URL and send it along as a reference point.
- Screenshots are GREAT! A picture is definitely worth 1,000 words when you have a problem or question. It can be challenging to describe what you're asking about and an image often provides all of the information needed to get you the answer you're looking for.
- Try to call things what Moodle calls them. If you have assigned a forum to your students as homework, be sure to call it a forum, not an assignment.
- Provide as much information in your initial request for help as you can: provide the CRN, name the item that you need help with (adding the section title can be helpful) — and remember, sending the URL means you don't have to add these details! — and explain what you're hoping to achieve.
- Try to be specific about the challenge you are experiencing:
- Are you or your students getting an error message?
- Can some students access the item, but not all?
- Are things working differently than you expected?
- Do your settings need to be adjusted?
- Keep an eye out for a return message in case we have follow-up questions for you.
- Ask for help BEFORE you spend hours trying to figure something out on your own. Nobody wants to see you suffer in the name of self-sufficiency. We have answers and will be happy to help you out.
An Important Note About Forums
Open forums will be phased out over the next several terms in favor of the newly upgraded Forums. Existing Open forums accommodate discussion, but they cannot be edited nor will the changes that apply to the new Forums affect Open forums. See FAQs and an overview of changes to forums since the 3.8 upgrade.
Quiz Creation Guide (Complete)
Tools for Student Engagement