Training Overview

Information Technology is dedicated to helping you be more productive on the job with less frustration. To this end, we offer classes in a variety of formats to fit your availability and learning style.

Group Classes

For those who like a classroom environment, featuring hands-on interaction, we offer these classes  throughout the year. See the Class Schedule for details.These are open to everyone; faculty, staff and students.

One-on-one Training

For employees who need help with specific projects, can’t fit a group class into their work schedules, or desire personalized training, we offer one-on-one training sessions. Contact your Computing Coordinator for more details.

Online Documentation

Need to look up a procedure or a fix in a hurry? Check out our Kayako Knowledgebase or click on the following links for:

For help with other documentation, ask your Computing Coordinator.

Class Schedule

To see more information about a class, click on its title in the list below.

Class Descriptions

For a description of the classes we offer, please click here.

How to Register

E-mail banner@support.sou.edu to register for our Banner classes. For all other classes, either reply to the all-campus e-mail sent out by John Stevenson or call the IT Helpdesk at (541) 552-6900.

Quick Tips

For a number of quick tips on some of our most popular systems and services, please visit our knowledgebase. The aptly-titled article “Quick Tips” is an excellent place to start.

Enrollment Services
Campus Public Safety
 (541) 552-6258 (8:00 AM - 5:00 PM)
 (541) 552-6911 (Evenings and Weekends)
  campuspublicsafety@sou.edu
  sou.edu/security
University Housing
Southern Oregon University
1250 Siskiyou Blvd
Ashland, OR 97520
 (541) 552-7672
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