Human Resources has partnered with LinkedIn Learning and SOU's Outreach & Engagement for a 2019 professional development framework that meets the desire for flexibility and accessibility to both on-line and in-person training. 

LinkedIn Learning

LinkedIn Learning is an on-demand learning platform that will enable the achievement of professional goals and aspirations through on-line courses and videos.  SOU employees may now access a LinkedIn Learning account within Inside.SOU.edu.  Once in, employees can customize their learning experience, as well as access a learning path that has been developed based on their job description.  Below are a few highlights of what LinkedIn Learning offers:

  • Unlimited access to more than 5,000 video tutorials covering business, creative and technology topics
  • Personalized recommendations that allow for the exploration of the most in-demand skills
  • Expert instructors representing relevant industry topics, all in one place
  • Convenient learning with the flexibility to access courses on your schedule, from any desktop or mobile device
  • Helpful resources that reinforce new knowledge with quizzes and exercises

SOU Outreach and Engagement

In collaboration with SOU's Outreach and Engagement, in-person training will be sponsored by Human Resources each Winter, Spring and Fall locally on the SOU Ashland Campus.  Details of the first session are listed below:

(COMPLETED) WINTER TERM 2019:
TITLE: Conflict Resolution
DATE: 1/17/19 (Thursday)
TIME: 8:30 am – 12:30 pm; light refreshments will be served
LOCATION: Stevenson Union – Room 319
RESERVATIONS REQUIRED: contact professional@sou.edu
INSTRUCTOR: Tiffany Mays
COURSE OBJECTIVE: This course will address situations both with external conflicts with customers/students as well as internal conflicts with staff/co-workers, and how to approach, understand, diffuse and manage conflicts. This course will provide a guideline on how to handle conflict, how to avoid escalating conflict and how to seek to resolve it. This set of tools will support and empower employees, while encouraging professionalism, confidence and fairness.
 
(COMPLETED) SPRING TERM 2019:
TITLE: Teamwork and High Performance
DATE: 4/11/19 (Thursday)
        TIME: 8:30 am – 12:30 pm; light refreshments will be served
        LOCATION: Stevenson Union – Room 319
        RESERVATIONS REQUIRED: contact professional@sou.edu
        INSTRUCTOR: Tiffany Mays
COURSE OBJECTIVE: This course will address what service excellence and performance improvement looks like under the umbrella of building an intentional, positive and highly functional culture. This course will demonstrate the importance of
service excellence for both internal and external customers, while helping staff connect the dots between what they do and the impact it has on their team. This course will help to shift the mindset of customer service as an “added bonus” to a honorable expectation, while equipping staff with the knowledge and skill set needed to deliver exceptional service.

 

FALL TERM 2019:
TITLE: Emotional Intelligience & Effective Communication
DATE: October 17, 2019 (Thursday)
TIME: 8:30 am – 12:30 pm; light refreshments will be served
LOCATION: Stevenson Union – Room 323
RESERVATIONS REQUIRED: To register, email professional@sou.edu
INSTRUCTOR: Tiffany Mays
COURSE OBJECTIVE: In this powerful workshop, you will learn why Emotional Intelligence is far more than just a handy set of "people skills" and why many executives feel it is the one skill you must have to be successful in today's workplace.  Course Content Includes:
    * The rise of emotional intelligence and its importance in the workplace
    * Increasing interpersonal success through self-awareness
    * Self-management skills that will keep you in control
    * Building a "Sixth Sense" to see problems before they happen
    * Using emotional intelligence to create a positive work environment for continued career success
    * Using emotional intelligence in times of conflict and other difficult situations
    * Effective communication as an emotional intelligence tool
 

For questions regarding LinkedIn Learning access, tools and recommend learning paths, please contact Human Resource Services at 541-552-8119 or email barlowm@sou.edu.  For a full listing of workshops independently offered by SOU's Outreach and Engagement, please visit https://inside.sou.edu/dce/professional/leaders.html.